Last updated: July 4, 2026
This Privacy Policy explains what personal data Probs ("we", "us", "our") collects, why, how we use and share it, and the rights you have. It applies to the Probs website and services (the "Service"). For the purposes of the UK GDPR and Data Protection Act 2018, the operator of Probs is the data controller for personal data processed through the Service. If you have any questions or wish to exercise your rights, contact us at probsquestions@gmail.com.
Under the UK GDPR we rely on the following lawful bases:
We share personal data only with trusted providers that process it on our behalf under contract, or where required by law. These include Supabase (database and authentication), Vercel (hosting), Stripe (payments), PostHog (product analytics), our email delivery provider (for sign-up and account emails), and market-data providers (Twelve Data, CoinGecko). Public parts of your profile, such as your username and forecasts, are visible to other users by design. We do not sell your personal data.
Our primary database is hosted in the UK/EU. Some of our providers may process data outside the UK. Where that happens, we rely on an appropriate safeguard — such as a UK adequacy decision, the UK International Data Transfer Agreement or Addendum, or Standard Contractual Clauses — so that your data receives an equivalent level of protection.
We use strictly necessary cookies for authentication and security, and product-analytics cookies (PostHog) to understand usage and improve the Service. You can control or block cookies through your browser settings, though disabling some may affect functionality.
We send service and account messages (such as sign-up confirmation, security, billing, and forecast notices) that are necessary to operate the Service. Any optional marketing email includes an unsubscribe link; unsubscribing stops those emails without affecting your account or subscription.
We keep personal data for as long as your account is active and for a reasonable period afterwards, and longer only where needed to meet legal, accounting, security, or dispute-resolution requirements. When data is no longer needed we delete or anonymise it. Aggregated or anonymised data that no longer identifies you may be retained.
We use reasonable technical and organisational measures to protect personal data, including encryption in transit, access controls, and database-level security rules. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Subject to the UK GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent where processing is based on consent. You can update your profile and delete your account from your settings, or contact us to exercise any right. We will respond within the time limits the law requires.
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. We'd appreciate the chance to address your concern first.
The Service is not intended for anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Consensus figures and rankings are generated automatically but are informational and do not determine your legal rights.
If you access the Service from outside the UK, you may have additional or different rights under your local law (for example, the EU GDPR or the California CCPA). Contact us and we will handle your request in accordance with applicable law.
We may update this policy from time to time; material changes will be posted here with an updated date. Questions or requests can be sent to probsquestions@gmail.com.